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1. Introduction

Welcome to Ovi777. We understand how valuable your personal information is to you. This Privacy Policy is a clear, easy-to-understand document that explains what data Ovi777 collects, how that data is used, and what steps we take to keep it safe.

Ovi777 is a trusted online gaming and betting platform. The confidence of millions of users across Bangladesh is our greatest asset, which is why we follow international-standard data protection practices to safeguard their privacy.

This policy applies to all Ovi777 services — website, mobile app, Live Casino, Sports Betting, and any other digital service we offer. If you have any questions, our support team is always ready to help.

2. Information We Collect

Ovi777 only collects information that is necessary to provide our services, ensure security, and meet legal obligations. We never collect data beyond what is required.

3. How Your Information Is Used

Ovi777 uses the data it collects strictly for defined purposes. Every use has a clear reason behind it, and your interests are always the top priority.

• Identity and contact details are used to create, verify, and manage your account.
• Payment information is used to process deposits, withdrawals, and transactions.
• Device and usage data is analyzed to detect and prevent fraud, money laundering, and account abuse.
• Contact details are used to communicate important updates, promotions, and bonus offers.
• Gaming history is monitored to ensure responsible gaming.
• Relevant data is used to fulfill requirements from legal and regulatory authorities.
• Analytics data is used to improve platform performance and enhance the user experience.

4. Data Sharing Policy

Ovi777 never sells your data. In certain limited cases, we may share minimal information with trusted partners — and in every such case, your data remains fully protected.

• Payment Provider: Necessary information is shared with Mobile Banking, Nagad, Rocket, or Upay to process deposits and withdrawals.
• Game providers: For Live Casino or slots games, only game-related data is shared with the game provider.
• Law enforcement agencies: Information may be disclosed by law under a court order or government directive.
• Audit & Compliance: Certain information may be disclosed during audits by the licensing authority.

Before sharing any information with third parties, a Non-Disclosure Agreement (NDA) is signed with them. They are held to the same data protection standards that we uphold.

5. Data Protection Measures

Ovi777 uses industry-leading technology to protect your data. Our security operates across multiple layers, so even if one layer is compromised, your information stays safe.

• SSL/TLS 256-bit encryption: Every data transfer on the website and app is encrypted. The padlock icon in your browser confirms the connection is secure.
• Two-Factor Authentication (2FA): An additional layer of security through mobile OTP verification at login.
• Firewall & Intrusion Detection: Active cyber attack prevention systems are running on the server at all times.
• Regular Security Audits: A third-party security team conducts audits every three months.
• Data Backup: Multiple encrypted backups of all data are maintained on separate servers.
• Staff training: All staff who handle data receive regular security training.

6. Cookie Policy

Cookies are small data files that a website stores in your browser. Ovi777 uses cookies to improve your experience and keep the platform running properly.

• Essential cookies: Used to maintain login sessions and ensure security. The site cannot function without these.
• Performance Cookies: To understand which sections of the site are used most. All data is completely anonymous.
• Functionality Cookies: To remember your preferred language, theme, and settings.
• Analytics cookies: User behavior is analyzed to improve the platform. No personal data is involved.

All cookies except essential ones can be disabled through your browser settings, though some features may be limited as a result. Temporary cookies are automatically deleted when your session ends.

7. Your Data Rights

Ovi777 believes your data belongs to you. That's why we give you full control over your personal information.

• Right to Access: You can request a full copy of all information we hold about you.
• Right to Rectification: You may request corrections to any inaccurate or outdated information.
• Right to Erasure: In certain circumstances, you may request that your data be deleted.
• Right to Restrict Processing: You may request that data processing be temporarily restricted in certain cases.
• Right to Portability: You can request to download your data in a readable format.
• Right to object: You may object to marketing messages or specific types of data processing.

8. Data Retention Period

We only retain your data for as long as necessary. Once that period ends, your data is securely deleted.

After the designated period, data is automatically deleted from our systems or permanently anonymized. Data is also removed from backup servers within the same timeframe.

9. Minor Protection

Ovi777 strictly prohibits anyone under the age of 18 from registering or gaming on the platform. This is part of our commitment to social responsibility.

• Age verification is mandatory during registration.
• Age is verified through a national ID card during the KYC process.
• If a minor's account is detected, it is immediately suspended and all balances are refunded.
• We do not knowingly collect any personal information from minors.

10. Policy Changes

Ovi777 may update this Privacy Policy from time to time. The policy is revised as technology, laws, or our services evolve.

• Users will be notified by SMS or email before any significant changes take effect.
• The date of the latest update will always be shown at the top of the page.
• Continued use of the platform after any changes will be considered acceptance of the updated policy.
• Archives of previous versions are available upon request through our support team.

We recommend visiting this page regularly. If you do not agree with any changes, you may request to close your account.

11. Contact Us

If you have any questions, complaints, or requests regarding this Privacy Policy, please reach out to our dedicated privacy team. We are always here to help.